Brondell Swash Not Working? Here’s What to Do

Understanding the Brondell Swash

What is the Brondell Swash?

The Brondell Swash is a top-of-the-line bidet toilet seat that promises to revolutionize your bathroom experience. This sleek and intelligent device is designed to provide a superior level of cleanliness, comfort, and convenience. With its advanced features and cutting-edge technology, the Brondell Swash has become a popular choice among homeowners seeking a more hygienic and eco-friendly alternative to traditional toilet paper.

Key Features of the Brondell Swash

The Brondell Swash boasts an impressive array of features that set it apart from other bidet toilet seats on the market. Here are some of its key highlights:

Dual Stainless Steel Nozzles: The Swash is equipped with separate nozzles for posterior and feminine cleansing, ensuring a thorough and hygienic cleaning experience.

Unlimited Warm Water Heating System: Say goodbye to cold water surprises! The Swash’s advanced heating system provides an endless supply of warm, soothing water for your utmost comfort.

Heated Seat: No more chilly seats on cold mornings! The Swash’s heated seat feature keeps you cozy and comfortable throughout your bathroom routine.

Adjustable Water Pressure and Temperature: Customize your cleansing experience by adjusting the water pressure and temperature to your personal preferences.

Deodorizer: The built-in deodorizer helps eliminate unpleasant odors, ensuring a fresh and clean bathroom environment.

Automatic Air Dryer: After cleansing, the Swash’s air dryer gently dries you off, reducing the need for toilet paper and promoting a more eco-friendly lifestyle.

Nightlight: The Swash’s nightlight feature provides a soft, guiding glow, making nighttime bathroom visits easier and more convenient.

With its advanced features and cutting-edge technology, the Brondell Swash promises to elevate your bathroom experience to new heights. However, like any sophisticated device, it may encounter issues that require troubleshooting or repair.

Common Issues with the Brondell Swash

Despite its top-notch design and quality, the Brondell Swash is not immune to potential problems. Here are some of the most common issues that users may experience:

No Power/Not Turning On

One of the most frustrating issues with the Brondell Swash is when it simply won’t turn on. This could be caused by a variety of factors, including a faulty power supply, loose connections, or an electrical issue within the unit itself.

Water Not Spraying

Another common problem is when the Swash’s nozzles fail to spray water during the cleansing process. This could be due to a clogged or damaged nozzle, a problem with the water supply line, or an issue with the unit’s internal components.

Seat Not Heating Up

The heated seat is one of the Swash’s most popular features, but it can be a real disappointment when it fails to warm up. This could be caused by a faulty heating element, a wiring issue, or a problem with the unit’s temperature sensors.

Deodorizer Not Working

If the Swash’s deodorizer stops working, it can lead to unpleasant odors in your bathroom. This could be due to a clogged or expired deodorizer cartridge, a problem with the fan, or an issue with the unit’s internal components.

Error Codes

Sometimes, the Brondell Swash may display error codes on its control panel or remote, indicating a specific problem or malfunction. Understanding these error codes is crucial for diagnosing and resolving the issue at hand.

While these issues can be frustrating, many of them can be resolved through proper troubleshooting and maintenance. In the next section, we’ll explore some steps you can take to get your Brondell Swash back in working order.

Troubleshooting Steps

If you’re experiencing issues with your Brondell Swash, there are several troubleshooting steps you can take before seeking professional help. These steps can often resolve minor problems and save you time and money.

Check the Power Supply

If your Brondell Swash isn’t turning on, the first thing to check is the power supply. Ensure that the unit is properly plugged into a functioning electrical outlet. If it’s plugged into a GFCI (Ground Fault Circuit Interrupter) outlet, try resetting the GFCI by pressing the reset button. Additionally, inspect the power cord for any signs of damage or fraying, and replace it if necessary.

Reset the Unit

Sometimes, a simple reset can resolve various issues with the Brondell Swash. Refer to your user manual for specific instructions on how to reset your unit. Typically, this involves unplugging the power cord, waiting a few minutes, and then plugging it back in. After the reset, the Swash should undergo a self-diagnostic check and may resolve any temporary glitches or software issues.

Check Water Supply and Filters

If you’re experiencing issues with the water spraying or water pressure, it’s essential to check the water supply line and filters. Start by ensuring that the water supply valve is fully open and that there are no kinks or obstructions in the supply line. Next, inspect and clean the filters, as clogged filters can restrict water flow and cause poor performance.

Clean the Nozzles

Clogged or dirty nozzles can prevent the Brondell Swash from spraying water properly. To clean the nozzles, follow the manufacturer’s instructions carefully. Typically, this involves using a soft-bristled brush or a toothpick to gently remove any debris or buildup from the nozzle openings. Be careful not to damage the nozzles during the cleaning process.

Inspect the Deodorizer Cartridge

If the Swash’s deodorizer isn’t working as it should, it’s time to inspect the deodorizer cartridge. The cartridge may need to be replaced if it’s expired or clogged with debris. Follow the manufacturer’s instructions for properly removing and replacing the deodorizer cartridge.

DIY Repairs

For those who are handy and comfortable with DIY projects, some minor repairs on the Brondell Swash can be performed at home. However, it’s crucial to follow the manufacturer’s instructions carefully and take proper safety precautions.

Replacing the Deodorizer Cartridge

As mentioned earlier, a faulty or expired deodorizer cartridge can lead to unpleasant odors in your bathroom. Replacing the cartridge is a relatively simple task that can be done without professional assistance. Refer to your user manual for specific instructions on how to remove and replace the deodorizer cartridge properly.

Cleaning the Air Filter

Over time, the air filter in the Brondell Swash can become clogged with dust and debris, affecting the deodorizer’s performance. Cleaning or replacing the air filter is an easy DIY task that can help maintain the unit’s efficiency. Consult your user manual for the proper steps to access and clean or replace the air filter.

Descaling the Unit

If you live in an area with hard water, mineral buildup can occur within the Brondell Swash’s internal components, leading to reduced performance or malfunctions. Descaling the unit involves using a specialized descaling solution to remove these mineral deposits. Follow the manufacturer’s instructions carefully and take necessary safety precautions when descaling your Swash.

While DIY repairs can be a cost-effective solution for minor issues, it’s important to exercise caution and avoid attempting repairs beyond your skill level. If you’re unsure or uncomfortable with a particular repair, it’s best to seek professional assistance to avoid further damage or potential safety hazards.

When to Call for Professional Help

While troubleshooting and DIY repairs can resolve many issues with the Brondell Swash, there are certain situations where it’s best to seek professional help. Attempting repairs beyond your skill level or ignoring persistent problems can lead to further damage, increased costs, and potential safety hazards.

Persistent Issues

If you’ve tried all the recommended troubleshooting steps and DIY repairs, but the issues with your Brondell Swash persist, it’s time to call in a professional. Continuing to use a malfunctioning unit can lead to further complications and potentially cause more extensive damage.

Electrical Problems

Electrical problems can be complex and potentially dangerous to handle without proper training and expertise. If you suspect an electrical issue with your Brondell Swash, such as a wiring problem or a faulty circuit board, it’s best to seek professional assistance from a qualified electrician or technician.

Water Leaks

Water leaks can be not only frustrating but also potentially damaging to your bathroom and home. If you notice any water leaks around your Brondell Swash, it’s crucial to address the issue promptly. Attempting to repair water leaks on your own can be risky and may lead to further damage if not done correctly. In such cases, it’s advisable to contact a professional plumber or Brondell’s customer support for assistance.

Knowing when to call for professional help is essential for ensuring the proper functioning and longevity of your Brondell Swash. While DIY repairs can save time and money, tackling complex issues or ignoring persistent problems can ultimately lead to more costly repairs or even the need for a complete unit replacement.

By seeking professional assistance when necessary, you can have peace of mind knowing that your Brondell Swash is in capable hands and that any issues will be addressed correctly and efficiently.


How often should I replace the deodorizer cartridge in my Brondell Swash?

The recommended frequency for replacing the deodorizer cartridge varies depending on usage, but most manufacturers suggest changing it every 6 to 12 months for optimal performance.

Can I use any descaling solution on my Brondell Swash?

 No, it’s important to use a descaling solution specifically designed for use with bidet toilet seats or recommended by the manufacturer. Using the wrong solution could damage the unit’s internal components.

My Brondell Swash is displaying an error code. What should I do? 

Consult your user manual or contact Brondell’s customer support for guidance on interpreting and resolving specific error codes. Some error codes may require professional assistance.

Can I clean the nozzles with a toothbrush or other abrasive materials? 

It’s generally not recommended to use abrasive materials or tools to clean the nozzles, as this can damage or scratch the delicate nozzle openings. Instead, use a soft-bristled brush or a toothpick, and follow the manufacturer’s instructions carefully.

How do I know if my Brondell Swash needs professional repair? 

If you’ve tried all the recommended troubleshooting steps and DIY repairs without success, or if you suspect an electrical, plumbing, or complex issue, it’s best to seek professional assistance from a qualified technician or plumber.


The Brondell Swash is a remarkable addition to any modern bathroom, offering unparalleled cleanliness, comfort, and convenience. However, like any sophisticated device, it may encounter issues that require troubleshooting or repair.

In this comprehensive guide, we’ve explored common problems that Brondell Swash users may face, and provided detailed troubleshooting steps, DIY repair tips, and guidance on when to seek professional help.

Remember, regular maintenance and prompt attention to any issues can help extend the lifespan of your Brondell Swash and ensure a seamless and enjoyable experience. By following the recommended steps and seeking professional assistance when needed, you can keep your Swash functioning at its best and continue to enjoy the many benefits it offers.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *